About TrustScale

TrustScale puts the trust in AI.

Our human intelligence teams support annotation, verification, review, and adjudication workflows where careful human judgment and accuracy matter.

We are looking for experienced verbatim transcription professionals who are exceptionally strong listeners and comfortable working with challenging US English audio at the word level.

What This Role Is

We are currently building a team for an English transcription project focused on producing highly accurate transcripts from audio content.

This is not traditional captioning or clean-read transcription. You will work with audio that has already been automatically segmented at the word level. Each segment includes a proposed word, start time, and end time.

Your job is to listen carefully to the complete audio and determine whether those segments are correct.

You will:

• Verify the start and end boundary of each spoken word

• Correct boundaries that begin too early or end too late

• Verify that the text matches what was actually spoken

• Correct transcription errors

• Split a segment when it incorrectly contains multiple words

• Merge or remove segments when necessary

• Identify missing word segments

• Apply spoken-form transcription conventions consistently

• Review the entire assigned audio file rather than performing a partial review

• Use careful listening and judgment when boundaries are difficult to distinguish in continuous speech

Accuracy and consistency are more important than speed.

What We Are Looking For

This opportunity is particularly suited to experienced transcription professionals, including candidates with previous experience as:

• Transcriptionists
• Transcription Reviewers
• QA/QC specialists
• Senior transcriptionists
• Adjudicators or similar quality-focused roles

We are looking for candidates who have:

• Native or near-native proficiency in English.
• Demonstrated professional transcription experience.
• Excellent listening and comprehension skills.
• Strong typing skills and attention to detail.
• Experience working with transcription guidelines and quality standards.
• The ability to consistently deliver accurate, high-quality work.
• Strong quality-control and error-identification skills.
• Reliable availability throughout the project.

Previous experience in transcription review, QA, QC, or adjudication is highly valued, as successful contributors may have the opportunity to progress to higher-level review/adjudication responsibilities based on performance.

Qualification Proces

The qualification process is unpaid and consists of multiple stages.

Step 1 – Transcription Test

Candidates must first complete a short transcription test.

• Link: here. Please register using a Gmail.
• Passing score: 90%
• The test is automatically graded.
• Candidates who pass will be invited to continue to the project-specific qualification.

Step 2 – Project Qualification

Candidates who successfully complete the initial transcription test will receive access to the project test and relevant guidelines/training materials.

Progression to production will depend on successfully demonstrating an understanding of the task and meeting the required quality standards.

What we offer

• Fully remote freelance work.
• Opportunity to work on a professional AI data/transcription project.
• Potential progression toward Reviewer / Adjudicator responsibilities based on performance.
• Training materials and ongoing project support.
• Opportunity to be considered for future transcription and quality-focused projects.

Quality is our top priority. Contributors are expected to maintain consistent accuracy and follow project guidelines throughout production.

How to apply

Please submit your application through this job posting. If your profile matches our requirements, we will provide the link to the initial transcription test and instructions for the qualification process.

Candidates with previous transcription review, QA, QC, or adjudication experience are especially encouraged to apply.